REFUND POLICY

At ELITE DIGITAL SERVICES, we strive to provide the best possible experience for our customers. Please read our Refund and Cancellation Policy carefully.

Refund Policy

Service Fees: Fees paid for utility bill payment services are generally non-refundable once the payment has been processed. Exceptions: In case of a duplicate payment or an error on our part, we will review refund requests. All refund requests must be made within 7 days of the transaction. Processing Time: If a refund is approved, it will be processed within 7–10 business days. Refunds will be credited to the original method of payment.

Cancellation Policy

Payment Cancellation: Payments can only be canceled if the cancellation request is made before the payment has been processed. Once a payment has been submitted to the utility provider, we cannot cancel it. How to Cancel: To request a cancellation, contact our customer service team at [email protected] or call +91 8500688908. Please provide your payment details and reason for cancellation.

Changes to This Policy We reserve the right to modify this policy at any time. Any changes will be effective immediately upon posting.

For further inquiries, please contact us at:

Email: [email protected]

Phone: +91 8500688908